The contact owns a 2021 Buick Encore GX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that occasionally the vehicle jerked with the check engine warning light illuminated. In addition, the contact stated that the speed odometer showed a different speed that the digital speed odometer reading. The vehicle was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the vehicle had been taken to the dealer twice for the same failure. The contact stated that the vehicle was scheduled for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,500.

- Aurora, IL, USA