This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my car, new, on 10/1/ 2023. The middle of November i noticed the headlights randomly dimming. On 12/3/23 I to the dealership to have them looked at. I was told there was nothing wrong but make an appt. they had my car 3 times in less than 2 months. I repeatedly told them my headlights were dimming and or going off. On Jan 13 after taking my daughter to the airport my headlights went off as i was merging on to hiway at 6:30vam. at that point i filed a complaint with GM.. They won't do anything because the dealer said the lights function'. I have not driven my car after dark Jan 113. I am terrified that it will happen again. I keep having more things go wrong. display, collision, lane assist. i have picture of some of the incidents. I HAVE ALL LOT OF DOCUMETATI0N AND PICTURES HOWEVER I GET MESSAGES THE FILES ARE TO BIG EVEN WITH A FILE WITH 6 PIECES OF PAPER.
Center vehicle display intermittent issues. Will not respond, turns on back up camera while driving forward, fails to connect/respond to phone plugged in USB-C. Unable to change vehicle settings when malfunctioning. Unplug the phone and at times still displays as if it is plugged in. Other times music streamed using USB-C has static. Turning on and off the vehicle doesn-??t fix. Intermittently Maps become distorted while using USB-C, unable to use. Ongoing issue dealer claims this is normal.
Vehicle struggles to stay running in the heat with the air conditioning running. Low voltage codes pulled at dealership. When the air conditioner is running there is an awful toxic smell from the vents both with or without recycling the air. Vehicle struggles to slow then accelerate, such as normal driving conditions in rush hour traffic. Poor ability to accelerate, hesitant and jolting. AWD model with winter package in the desert doesn-??t fair well.
I was driving and randomly my new 2023 Buick Encore GX and two error messages popped up and my brakes started being less responsive. The two error messages that popped up was "Service ESC" and "Service Power Steering". I will be calling the service department tomorrow to get it checked to make sure nothing is wrong. This is apparently an issue with GM cars but I need to verify that it is not an ongoing issue.
- Loveland, CO, USA
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- Nixa, MO, USA