Technical Service Bulletins (TSBs) for the 2023 Encore GX are official communications between Buick & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the heat feature on the steering wheel is not functional on certain 2022-2023 model year vehicles listed above, built beginning January 6, 2022. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This technical bulletin provides a procedure to test and replace the brake pedal to correct a customer concern that the cruise control will not set, and/or wona??t re-engage after braking. Read More »
This service bulletin provides a procedure to locate and fix a possible leak in the roof area due to missing sealant to correct customer concerns of Various Electrical Issues, No Start, Stall, Brake Lamp Not Off, Radio Inoperative, Remote ... Read More »
This service bulletin provides information for dealers/technicians on a normal characteristic of Brake Pedal - Excessive Click Noise with Slight Press of the Brake Pedal. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles. The Engine Control Module (ECM) may not clear the permanent status of DTC P0521 (Engine Oil Pressure Sensor Performance). Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This service bulletin provides a procedure to fix an oil leak from a porous area at the cylinder head and how to fix it so that the engine does not have to be replaced. Read More »
This engineering information (EI) Lite closure ends the need for requesting technicians to use the steps in the Field Product Report (FPR) App in regard customers finding engine oil under the vehicle. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the Service Engine Soon (SES) lamp illuminated on Driver Information Center (DIC). Read More »
This engineering information (EI) Lite is requesting information from technicians to use the steps in the Field Product Report (FPR) App in regard to customers finding engine oil under the vehicle. Read More »
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged ... Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
This technical bulletin provides repair information to correct a customer concern of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler Icing - Malfunction Indicator Lamp (MIL) Illuminated, DTC P0299, P0234, ... Read More »
This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option (LPO) Calibrated Accessories. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This Engineering Information (EI) Lite instructs the technician that if they encounter a vehicle where a customer comments on a coolant leak that drives a warrantable item type of repair on any of the listed Models, use the Field Product ... Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This technical bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC). Read More »
This technical bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC). Read More »
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This Preliminary information communicates to the dealers information related to diagnosis of a MIL illuminated with DTC P0299 and/or Cold start rattle noise from the engine compartment. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
Service Update. In certain vehicles, if the Engine Control Module (ECM) sets the DTC P0521 (Engine Oil Pressure Sensor Performance), the ECM cannot clear the permanent status of this DTC. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This Preliminary Information communication provides information to the dealer technician related to a Malfunction Indicator Lamp coming on post turbocharger replacement with P0234 (Engine Overboost) set current or in history. Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
This Preliminary Information communication provides information to the dealer technician related to a Malfunction Indicator Lamp coming on post turbocharger replacement with P0234 (Engine Overboost) set current or in history. Read More »
This Preliminary information communicates information regarding normal debris that could be found in the engine oil or engine oil pan during service generated by the wet belt system wear in. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles. The Engine Control Module (ECM) may not clear the permanent status of DTC P0521 (Engine Oil Pressure Sensor Performance). Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
Emission Recall - Population Reduction - This message is to inform dealers that that not all VINs in the original population are impacted by the condition. Read More »
Voluntary Emission Recall - certain vehicles with a 1.2L engine (RPO LIH). These vehicles may have been built with an incorrect catalytic converter part that does not meet all emission system requirements. Read More »
Certain vehicles may be in new vehicle inventory or in transit to the dealership. Incorrect emission parts may have been installed on these vehicles. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set. Read More »
This service bulletin advises the technician to replace valve body first to determine if that is the issue for and if not, to inspect internal parts of transmission for any signs of abnormal wear to correct customer concerns of Loss of ... Read More »
This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set. Read More »
This technical bulletin provides a procedure to correct the condition of Service All-Wheel Drive System Messages Displayed with Rear Drive Motor DTC C0095 Set. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This service bulletin advises the technician to replace valve body first to determine if that is the issue for and if not, to inspect internal parts of transmission for any signs of abnormal wear to correct customer concerns of Loss of ... Read More »
This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set. Read More »
This technical bulletin provides a procedure to replace the shifter if the park switch has been found with bad pins, causing the customers concern. Read More »
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle. Read More »
This informational bulletin explains how to check if the pulley and/or drive chain has any damage caused by low fluid or a code set that causes the transmission to default maxing out pressure. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle. Read More »
This Preliminary information communicates possible transmission fluid leak underneath the vehicle that may be root cause as a trans not being cleaned after production. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This Preliminary information communicates possible transmission fluid leak underneath the vehicle that may be root cause as a trans not being cleaned after production. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set. Read More »
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes ... Read More »
This service bulletin advises the technician to replace valve body first to determine if that is the issue for and if not, to inspect internal parts of transmission for any signs of abnormal wear to correct customer concerns of Loss of ... Read More »
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes ... Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles. The Engine Control Module (ECM) may not clear the permanent status of DTC P0521 (Engine Oil Pressure Sensor Performance). Read More »
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes ... Read More »
This service bulletin provides a procedure to locate and fix a possible leak in the roof area due to missing sealant to correct customer concerns of Various Electrical Issues, No Start, Stall, Brake Lamp Not Off, Radio Inoperative, Remote ... Read More »
This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set. Read More »
This technical bulletin provides a procedure to correct the condition of Service All-Wheel Drive System Messages Displayed with Rear Drive Motor DTC C0095 Set. Read More »
This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes ... Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set. Read More »
This engineering information (EI) Lite closure ends the need for requesting technicians to use the steps in the Field Product Report (FPR) App in regard customers finding engine oil under the vehicle. Read More »
This technical bulletin provides a procedure to replace the shifter if the park switch has been found with bad pins, causing the customers concern. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle. Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This technical bulletin provides a procedure to test and replace the brake pedal to correct a customer concern that the cruise control will not set, and/or wona??t re-engage after braking. Read More »
This bulletin provides a procedure to test the turbo wastegate regulator valve before replacing the turbo for a possible rattle and/or code concern. Read More »
Customer Satisfaction Program - Due to the industry-wide semiconductor shortage, the park assist feature is not functional on certain 2022 and 2023 model year vehicles, built beginning December 2, 2021. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
Customer Satisfaction Program - Due to the industry-wide semiconductor shortage, the park assist feature is not functional on certain vehicles, built beginning December 2, 2021. Read More »
This technical bulletin provides repair information to correct a customer concern of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler Icing - Malfunction Indicator Lamp (MIL) Illuminated, DTC P0299, P0234, ... Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option (LPO) Calibrated Accessories. Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This technical bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC). Read More »
This Preliminary information communicates to the dealers information related to updating the Engine Control Module Calibrations for a DTC P0299. Read More »
This technical bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC). Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention. Read More »
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. Read More »
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers. Read More »
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. Read More »
Customer Satisfaction Program - Due to the industry-wide semiconductor shortage, the park assist feature is not functional on certain 2022 and 2023 model year vehicles, built beginning December 2, 2021. Read More »
Customer Satisfaction Program - Due to the industry-wide semiconductor shortage, the park assist feature is not functional on certain 2022 and 2023 model year vehicles, built beginning December 2, 2021. Read More »
Customer Satisfaction Program - Due to the industry-wide semiconductor shortage, the park assist feature is not functional on certain vehicles, built beginning December 2, 2021. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option (LPO) Calibrated Accessories. Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
This service bulletin provides a procedure to locate and fix a possible leak in the roof area due to missing sealant to correct customer concerns of Various Electrical Issues, No Start, Stall, Brake Lamp Not Off, Radio Inoperative, Remote ... Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. Read More »
This service bulletin provides a procedure to locate and fix a possible leak in the roof area due to missing sealant to correct customer concerns of Various Electrical Issues, No Start, Stall, Brake Lamp Not Off, Radio Inoperative, Remote ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built beginning November 15, 2021. Read More »
Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built ... Read More »
Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built ... Read More »
Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built ... Read More »
Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built ... Read More »
This Preliminary information communicates to dealership technicians that if they receive a radio with the 2 stickers as noted above, the radio was remanufactured with missing components and will need to order another radio unit from the ... Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This Preliminary information communicates that a customer may notice that the gridlines on the backup camera are very dim. They may mention that this occurred after an OTA update. The dealer technician is advised to perform no repairs. Read More »
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. Read More »
This service bulletin provides a procedure to locate and fix a possible leak in the roof area due to missing sealant to correct customer concerns of Various Electrical Issues, No Start, Stall, Brake Lamp Not Off, Radio Inoperative, Remote ... Read More »
This technical bulletin provides a procedure to correct the condition of Service All-Wheel Drive System Messages Displayed with Rear Drive Motor DTC C0095 Set. Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set. Read More »
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. Read More »
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present ... Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. Read More »
This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D. Read More »
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). Read More »
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment. Read More »
Certain vehicles may be in new vehicle inventory or in transit to the dealership. Incorrect emission parts may have been installed on these vehicles. Read More »
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with ... Read More »
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones. Read More »
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern. Read More »
This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues. Read More »
This Preliminary information communicates to the technician that GM is aware of this concern with audio loss and the OnStar LED being red. GM is working on a solution to correct this customers concern. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones. Read More »
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones. Read More »
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). Read More »
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). Read More »
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only). Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. Read More »
This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option (LPO) Calibrated Accessories. Read More »
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. Read More »