This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Buick Lacrosse. The contact stated that the front passenger side door lock actuator failed, causing the door to remain locked at all times. Approximately one month later, the rear driver side door lock actuator also failed. The vehicle was taken to an independent mechanic who diagnosed that the door actuators needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were not notified. The failure mileage was 170,000.
The driver side door won't open. Problem started with the door not locking after closing it. After several attempts of opening and shutting the door it finally locked. Once locked the door would not open back up. The dealership told me that the 2007 year models have defective door latch assembly's
While driving at night both headlights failed to work without warning headlight relay failed several incidents posted on line. After arriving at work was unable to exit the vehicle because both inside and outside door handles failed to open the door. Car is currently at a body shop attempting to open the door.
- N. Smithfield, RI, USA
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- Davidson, MI, USA