NHTSA — Air Bags: Side/Window Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,865 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Buick LaCrosse seat belts / air bags problems

seat belts / air bags problem

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2007 Buick LaCrosse Owner Comments

problem #2

Apr 122011

LaCrosse 6-cyl

  • miles


We are repairing a 2007 Buick Lacrosse cx for a customer and are unable to complete repairs because GM does not have a driver's side curtain airbag available and apparently does not have any in line to be produced. We have been waiting for several weeks for this safety part for a four year old car and the part is not available nationally.

- Spokane, WA, USA

problem #1

Apr 122007

LaCrosse 6-cyl

  • Automatic transmission
  • 3,730 miles
The contact owns a 2007 Buick Lacrosse. The contact checked NHTSA's crash test rating for the vehicle and found it to be very low. The contact also discovered a recall on GM's website for the side/curtain air bags not deploying. GM was called, and confirmed recall # 07003. NHTSA did not have a record of this recall. The contact stated that GM did not send the recall information in the mail, and was informed to contact the local Buick dealer to schedule an appointment for the recall repair. After the vehicle was serviced the contact noticed that the repair order stated that only a partial repair for the recall was completed. The repair shop's reason for not performing the entire repair was because the vehicle did not have side air bags. The contact showed the mechanic that the vehicle contained side air bags, but they still would not complete the repair work. The manufacturer stated that they would call the dealer to resolve the problem, and advised the contact to bring the vehicle to another dealer. The second dealer could not understand how to perform the recall repair. The manufacturer issued case # 71-506543527. The current mileage is 3,850 and failure mileage was 3,730.

- Belvue, NE, USA

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