This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Buick LaCrosse. The contact stated that while operating the vehicle, the headlights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the headlamps had failed. The headlamps were replaced and the failure was remedied however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 15V519000 (Exterior Lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 41,000.
This is the second time in one year that my headlight on the drivers side has went out. I just replaced it about 8 months ago. I know this because I was pulled over by the police. I do not drive my vehicle very much. 82000 miles and it is 10 years old. I know there has been a recall on a part for the very same reason I am notifying you. I need this fixed. These headlamps are expensive and this is unsafe to drive without proper lighting. Please advise on this matter. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2008 Buick Lacrosse. While driving at 25 mph, the low beam headlights failed without warning. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the wiring harness needed to be replaced. The vehicle was not included in NHTSA campaign number: 14V755000 (exterior lighting). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.
The contact owns a 2008 Buick Lacrosse. While driving 40 mph, both headlights failed. The dealer diagnosed the vehicle and replaced the head lamp driver module. The manufacturer was not notified. The failure mileage was 74,000.
- Maynard, MA, USA
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- Cranston, RI, USA