This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Buick Lacrosse. While driving 35 mph, the automatic light setting fails to work in the dark. The dealer diagnosed that the passenger side headlight assembly had to be replaced. The vehicle was repaired; however, the failure recurred. The contact received notification of NHTSA campaign number: 14V755000 (visibility, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was made aware of the failure. The failure mileage was 76,000.
The contact owns a 2009 Buick Lacrosse. The contact stated that the headlights suddenly became inoperable. The vehicle was taken to a dealer and repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.
- Evansville, IN, USA
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- Benbrook, TX, USA