This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving city streets in a snow storm, I was unable to defrost the rear window and melt the snow off of the heated side view mirrors. I literally couldn't see anything behind or next to me. When I press the defroster button the light indicates that it's on but nothing happens. There were no warning indicators illuminated. I took the vehicle into the dealership twice for this problem and they said that both the rear window defogger and heated mirrors work off the same button and needed to be reprogrammed - but it never seems to work when I truly need it.
The contact owns a 2010 Buick Lacrosse. The contact stated that the defroster failed to defrost the front windshield. The contact also stated that the entire instrument panel continuously illuminated. In addition, the heater control knob failed. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,000.
- Nashua, NH, USA
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- Waukesha, WI, USA