This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Buick Lacrosse. The contact stated that the vehicle failed to start on the first attempt. The vehicle was taken to the dealer where it was diagnosed that the alternator and the water pump needed to be replaced. The vehicle was repaired. The contact also stated that the thermostat failed causing the vehicle to emit smoke. The vehicle was taken to the dealer where it was diagnosed that the thermostat needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,076.
- Akron, OH, USA
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- Akron, OH, USA