This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2010 Buick Lacrosse bought 02/10. Started hearing loud pop with turning ignition month after buying car. Taken to dealer 4 times but problem still exists. Now I hear it with ignition off (within 15 minutes of stopping car) and while driving. Dealer has replaced starter unit but did not help. GM rep and service manager state now the problem is "normal". hmmmm, why did they replace the starter then...I have never heard this loud pop in any other car I have ever driven or ridden in before, so I don't buy this. I wonder if this is what the Toyota people told the people with the brake issues!!! do not buy GM!!! maybe the quality has gotten a little bit better but their service and willingness to take care of their customers still sucks...
- Frisco, TX, USA
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- Frisco, TX, USA