2010 Buick LaCrosse steering NHTSA complaints: Steering

NHTSA — Steering Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
27,588 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Buick LaCrosse steering problems

steering problem

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2010 Buick LaCrosse Owner Comments

problem #10

Apr 062015


  • 69,800 miles


I was getting on the on ramp for the interstate and gradually attempting to gaining speed to but my vehicle would not pick up speed.I pressed the gas pedal to the floor with no pick up. Then all of a sudden my vehicle began to pick up speed. When the vehicle got up to approximately 60 mph it began to do the same thing again I had the accelerater pedal to the floor. I could here the vehicle idling and after some time had passed it began to pick up speed again. I've had my vehicle for four years and have kept up with the maintenance at the dealer ship. I have paid for diagnostics several times at the dealership to no avail. I took it to the dealer but they found nothing wrong with it. I have taken it more than 5 times in an attempt to rectify the problem with no success. It's not a constant thing, however it is quite dangerous as well as unsettling not knowing when or where my safety may be comprised in this vehicle. This is my second Buick Lacrosse which has had problems of this nature. I was hoping my problems with my 2005 Buick Lacrosse was an isolated incident but I'm beginning to think perhaps it wasn't. maybe this can all be attributed to just poor workmanship with inferior product manufacturing.

- Bartlett, TN, USA

problem #9

Dec 042014

LaCrosse 6-cyl

  • 49,651 miles
Engine quit causing brakes and steering to become inoperative. This is the 5th time this has happened. I have previously reported this to NHTSA and General Motors.I never received a response from GM. I took the vehicle to my dealer and the only thing they did was reprogram the vehicle but apparently it did no good. I think the problem is in the ignition system.

- Hinton, WV, USA

problem #8

May 312012

LaCrosse 6-cyl

  • 55,430 miles
I was driving on a two-lane country road. To avoid a dead animal in the road (possibly woodchuck), I swerved hard left at which time the vehicle began to shake violently, so much so I thought it would roll over. The car bounces at every little bump, pulls sharply right when braking, wobbles at the slightest excuse, and is very unstable. There is a kerplunk noise at the smallest road indentation (which may be because an odd tire was put on the car). It is very hard to see vehicles passing on the right because of the large headrests, huge mirror and post between doors. Not a safe car! please avoid this car.

- Wellsville, NY, USA

problem #7

Sep 282011


  • miles


Describe what happened vehicle pulls left continuously

- Washington, DC, USA

problem #6

May 062011


  • miles
2010 Buick Lacrosse. (lawyer on behalf of client) consumer has several defects with vehicle such as back firing, malfunction light, car falls dead in traffic, steering wheel locks

- Opelousas, LA, USA

problem #5

Jan 062011


  • 8,500 miles
I bought a 2010 Buick Lacrosse in December of 2010. I noticed a pull to the left on the way home that very day. I have had this vehicle into the dealership 4 times looking to have this issue resolved. The service department contacted GM tech support, case #[xxx] to see if there has been a report of a steering problem. There had been and they recommended making the camber split higher. After several attempts to remedy this problem, I was told to take the car to a different GM dealer to see if maybe they could find the problem. I drove with the service technician and he said that there have been many 2010 Lacrosse and enclave vehicles with the same pull to the left. He had spent alot of time trying to fix the problem. After discussions and test drives with several GM field technicians, the issue remains and I have been told that according to the district field representative, the issue has been documented as a "characteristic of a Buick". I hope that GM does not wait for a fatal accident before they take this problem seriously. The pull to the left is very distinct and if you get distracted or even take you hand off the wheel, you will end up in the left lane. The pull seems to be more prevalent when driving on concrete than asphalt. The crown of the road has nothing to do with the pull either. There is a distinct need to apply pressure to the steering wheel in able to keep the car driving straight. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Saint Michael, MN, USA

problem #4

Dec 022010


  • 6,800 miles


Purchased vehicle new as a demo, has been back to the dealership over 5 times and are unable to correct the issue. The issue is a hard pull to the left. It is noticeable at any speed but when it really becomes an issue is at expressway speeds. The vehicle is a safety issue as it will not stay in line and any interruption could case the vehicle to travel in another lane not just a drift in what you would expect but a hard left turn, hopefully nobody is there when it happens.

- Burton, MI, USA

problem #3

Nov 172010

LaCrosse 6-cyl

  • 83,000 miles
Lost steering on my 2007 Buick Lacrosse on the highway while taken a sharp turn the steering would not turn which resulted in a high speed crash.

- Johnston, RI, USA

problem #2

Jan 072010


  • 2,700 miles
C-complaint #10315355. I have the same power steering problem. I purchased my 2010 Buick Lacrosse on Dec 5th. 2009 2-weeks later it was making noise while turning. I called the dealership. I was told the car is brand new not to worry, the noise got louder turned out there was no power steering fluids. I took the car back to the dealer and they couldn't find any problem with the car. 3/weeks later I had it towed to the dealership because my power steering locked (no fluids) they replaced my whole power steering rack & pinion. I was told they forgot to sealed the end. I'm still having the same noise and still working with the dealer trying to fix and to find the problem. I agreed 100% about the mirrors same with the gas/brake pedals. My main concern is the power steering.

- Hawthorne, CA, USA

problem #1

Jan 072010


  • miles
Purchased a brand new 2010 Buick Lacrosse on 4 December 2009. While driving, noticed that steering wheel had a lot of 'play' in it but thought that it was a part of the steering. While driving, kept hearing a slight 'thumping' noise but, because it was there from the start, I didn't associate it with anything other than car noise. By week three, the car's noise increased. Before I reached 1000 miles, the car was very noisy and there was a loud noise, whenever you would make a left turn. Took the vehicle back to dealership for maintenance. At first, the mechanic tried to convince me that it was normal road noise and wanted me to compare the sounds from my vehicle with a similar vehicle. But when the master mechanic and I went out for a ride in my car(with him driving), he made a U-turn to go back to the dealership and the car started whining so loud, he decided that there was no need to compare the two because the noise was total unique to my car. After a couple more hours of research and discussion with Buick headquarters, the car was put up on the lift and the mechanics found that, not only did I have a faulty power steering pump, but the cables to the pump where damaged from thumping against the chassis. The pump was replaced a few days later and the cabling was re-done and insulated. There was no accident but I just wanted to get this information on record in case of future complaints.

- Fayetteville, GA, USA

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