This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Buick Lacrosse. While driving the vehicle, the air conditioning, heating, and defroster failed to function. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000.
Moonroof front glass of my 2011 Buick Lacrosse exploded outward while traveling 60 mph on interstate. Sounded like a gun going off. Climate control was on "auto".
- Montgomery, AL, USA
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- Meridian, MS, USA