This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Buick Lacrosse. The contact stated that when she stopped the vehicle, the driver's side door independently locked and could not be unlocked. The contact became trapped in the vehicle for quite some time. The failure was recurring. The vehicle was taken to the dealer for diagnosis but the dealer was unable to determine the cause of the failure. The manufacturer was not notified. The failure mileage was 1,000 and the current mileage was 6,000.
- Escondido, CA, USA
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- Escondido, CA, USA