This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Buick LaCrosse. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The contact restarted the vehicle; however, the failure recurred. The vehicle was towed to the dealer, where it was diagnosed that the serpentine belt had detached and needed to be replaced. Additionally, the dealer determined that there was a gasket leak. The vehicle was not repaired. The contact stated that the serpentine belt had previously been replaced twice; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,000.
- Jonesboro, GA, USA
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- Jonesboro, GA, USA