This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Buick LaCrosse. The contact stated that the driver's side front seat belt cable mount had detached while attempting to use the seat belt. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 85,000.
Driver side seat belt buckle would not lock, which renders airbags inoperable. Involved my safety; I considered equipment defect. Dealer said seat belt kit was necessary to repair and charged me $235.60.
The contact owns a 2012 Buick Lacrosse. The contact stated that the driver side seat belt failed to retract properly and that the seat belt was not properly securing the driver. The vehicle was taken to more than one dealer several times and they were unable to repair the seat belt. The manufacturer was notified of the failure and provided no remedy. The failure mileage was not available.
2012- Buick Lacrosse- 7,000 miles--while driving last week and stopped at a rest area, the anchor bolt on my drivers seatbelt came off from the bracket at the bottom of the seat- I hand tightened the bolt- and plan to take to the dealer this week.
- Germantown, TN, USA
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- Stockbridge, GA, USA