The defrosters never worked properly. It seems moisture is being brought in from outside and fogging up the windshield. The vehicles poor defrosters became a safety issue when driving thru the last snow storm. Visibility was extremely poor. I had to lean over and peak thru the bottom of the windshield near the bottom to get minimal sight. Like I said, it was always an issue, but when you really need defrosters, you don't have any.

- Mountain Top, PA, USA

Inside we went to discuss terms. Salesman " this vehicle is a cbg/cpo, 2 warranties, it's like buying a new car!" he insisted you won't be able to find a Lacrosse touring, and with these warranties we guarantee this vehicle.one owner, no accidents. Finance manager wasn't professional! my car wasn't detailed, & had some minor chip's! salesman said, bring it back. Sunday 3/19/2017, I'm reading over my contract only to find out 1st payment due next day. Then go look over the car like salesman said to see what needs to be done. Paint chipped on door, paint badly chipped on bumper, clear coat issue's, front windshield entire top bubbling, looks like a manufacturer defect, console peeling, windshield wipers need to be replaced, mold on top of window frames. It took (4) appointments/trips to get my vehicle in for 1st service! 4th trip success. They had said vehicle for a month! when I received my car back it had more damage than when I left it! now "front driver's seat bottom is torn, repairs not finished! must order seat cover and again to complete repairs. Get my vehicle back again. They've had my car more than I @ 4th pymnt! bottom front of grill broken, sagging paint in front, sagging paint rear, over spray in door jam right passenger, replace "windshield wipers! total trips to dealership (8)! ovious the vehicle has been in a accident! whomever was driving it at the dealership hide it the dealership told me, "one owner car, no accidents! this vehicle has a new right headlight, I only recently found out it's had (19) services; in which (3) were front end alignments! body shop, said, new headlamp, broken grill, sagging paint, front and rear with over spray "not only bad repairs/painting" vehicle has been in a accident! the dealership said to me, this is a old car, what do you expect! when I purchased it new car with (3) warranties they were selling.

- Mission Viejo, CA, USA

Was at a stop light getting ready to pull off car lost all power including radio, was almost rear ended. I was on a city street. Also no matter what type of windshield wiper I have put on this car. They don't seem to keep the windshield clear.

- Baltimore, MD, USA