10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
412 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Buick LaCrosse accessories - interior problems

accessories - interior problem

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2016 Buick LaCrosse Owner Comments

problem #1

Mar 242016

LaCrosse

  • 412 miles

A D V E R T I S E M E N T S

Rented auto from enterprise leasing company of St. Louis, drove 412 miles with the seat heaters on. When I got out of the car I felt an intense burning sensation on my lower back. Before bed my husband looked at it and said it was very very red. I am a back sleeper so I had a very restless night. By the next morning the red spots had blistered and are painful. I called GM customer service to report the incident and they told me that I would have to talk to enterprise leasing company of St. Louis; which is just ridiculous - enterprise did not make the car! eventually I was given case number 8-1897481531. I have read other reports of GM being sued for burns from seat heaters, GM should be required to install a safety feature to protect consumers from this feature.

- Cape Girardeau, MO, USA

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