This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Buick Lesabre. While driving unknown speeds, the driver side door latch failed to hook and lock, which caused the door to open. The door ajar warning indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 90,000. Updated 8/1/18
Consumer owns a 1997 Buick Lesabre. Consumer was driving when vehicle shut off. She was able to coast a little but not enough to get completely out of traffic. She was stuck in vehicle because everything on vehicle shut down due to the ground cable coming loose, not loose from the motor block. Vehicle has been worked on, she did no feel that cable coming loose was due to a defect. She was more concerned that when vehicle lost power she was stuck in vehicle with no way to escape. The door locked and power windows did not work. The biggest concern was that there was no manual lock that could be used to unlock the door when power failed. She was stuck in vehicle with vehicle in the road and in danger of oncoming traffic. She stayed in vehicle one hour on a very hot day until she was able to contact a friend on cell phone, and he came to help her.
While driving the door locks are constantly locking and unlocking. The dealer has replaced the module two times on the vehicle. The dealer is currently aware of the problem.
A D V E R T I S E M E N T S
- Honomu, HI, USA