This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer stated that the 2002 Buick Lesabre was having brake problems. If the road was wet the consumer had to push on the brakes three times to get the vehicle to stop. The consumer took the car back to the dealership three times. The problem was when the weather condition was bad/wet weather.. the salesman drove the car once when it was wet, but the dealer said nothing was wrong. The consumer contacted GM and the BBB. GM sent a letter back to the consumer. The consumer claimed that the heat did not work in the fall. The heat will go for 3 or 4 days and not work, and then it will.. the consumer believed the pdas were faulty.
- Yardley, PA, USA
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- Yardley, PA, USA