This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Buick Lucerne. While driving downhill at 10 mph, the contact firmly depressed the brake pedal and the brakes locked. The contact skidded into a snow bank. The road conditions were slippery. The vehicle was pushed out of the snow bank and driven home. The vehicle was not inspected by a dealer. The owner's manual stated to firmly apply the brakes and the ABS would work. The current and failure mileages were 8,000. Updated 03-07-08
The owner manual states: Using ABS. Do not pump the brakes. Just hold the brake pedal down firmy and let anti-lock work for you. You might hear the anti-lock pump or motor operate, and feel the brake pedal pulsate, but this is normal. At slow speed, going down hill on slipper surface, if the above instructions are followed, one can end up in the ditch or worse. There is no mention in the instructions as to speed before brakes activate which could result in injury or worse. Owners' manual information is inaccurate. Are anti-lock brakes being over emphasized. Are they as good as advertised?
- Twin Lakes, WI, USA
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- Twin Lakes , WI, USA