This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2008 Buick Lucerne. Consumer writes in regards to power steering and brake failure, that was a constant issue. The consumer was involved in an accident, where the steering and brakes failed.
While driving at 55 M.P.H. going downhill at a 6% grade vehicle's front end and steering column started vibrating violently. Pulled over and let car sit for 30-45 minutes, then traveled on. Took car to Buick dealer and found rotors severely warped. Rotors were turned(machined) and car brakes were ok for next 2-3000 miles. Driving at 55M.P.H. noticed pulsation/vibration when applying brakes. Took car to local dealer and they did not seem it was anything to worry about. Drove car at 55 M.P.H. on highway and vibration and pulsation became worse. Took car to a national retailer and had to have rotors replaced with heat dissipating rotors. Car should have had these type rotors to begin with due to size and weight. This problem could cause a fire or the inability to stop when needed, causing possible serious accidents.
The contact owns a 2008 Buick Lucerne. The contact was driving approximately 30 mph and applying the brakes when the vehicle exhibited an abnormal thumping noise. The vehicle was taken to the dealer and the dealer advised the contact that the rear rotors would need replacing. The vehicle was repaired. The failure mileage was 18,641 and the current mileage was 19,512. Updated 03/02/11 updated 03/08/11 updated 12/14/11
- Breinigsville, PA, USA
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- Streamwood, IL, USA