This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Buick Lucerne. The contact stated that the driver's side door failed to open without warning. The contact rolled down the driver's side window and opened the door from the outside in order to exit the vehicle. The vehicle was taken to the dealer where it was diagnosed that the driver's side door panel needed to be replaced. The dealer mentioned that the estimated cost for the repair was $700. The vehicle was not repaired. The manufacturer was not aware of the failure. The failure mileage was 100,000.
- Fort Atkinson, WI, USA
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- Fort Atkinson, WI, USA