This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2009 Buick Lucerne. Consumer writes in regarding brake rotor issues the consumer stated when he applied the brake, the front of the vehicle shuddered violently. The next day, the vehicle was taken to the dealer. The consumer was informed the front rotors were warped and needed to be resurfaced and the front pads needed to be replaced. The consumer stated not less than a month prior, everything check out fine and now 536 miles later there was a problem. The dealer stated the problem was due to the consumer not down shifting properly while driving on down grades. The consumer shared the information with a number of mechanics who indicated the cause of the problem was due to whatever procedures were applied during the tire rotation, such as improper calibration etc.
- Glendale, CA, USA
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- Glendale, CA, USA