2009 Buick Lucerne windows / windshield NHTSA complaints: Visibility

NHTSA — Visibility Problems


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Buick Lucerne windows / windshield problems

windows / windshield problem

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2009 Buick Lucerne Owner Comments

problem #1

Sep 152010


  • 12,000 miles


Bought car with rain sensitive windshield wipers 7/09. Replaced windshield with rain sensitive glass 7/10 due to large crack in windshield from a stone or rock. Sept. 2010 I noted that the automatic wipers didn't always come on when it started raining but I could make them work manually in the high speed setting only. When car in for service at GM dealership, they could not replicate the problem, therefore could not fix it. In March 2011, service tech noted that windshield glass was not stamped as GM glass. Said they could not call GM tech support or check the switch until windshield is replaced with oem glass. I elected not to purchase as new windshield at this time. The intermittent wiper problem continued and became increasingly dangerous in ice and snow driving. In March 2012 I had a new windshield installed at the GM dealership. That did not correct the wiper problem. Took car back to dealership and this time they called GM tech support and were advised to replace the motor, which they did. The automatic wipers worked correctly until Oct. 2012 when I took the car in for an oil change. I was advised that my windshield wipers needed replaced and I told them to go ahead and do it. Two days later while driving in the rain, the wipers again didn't come on automatically. Again, I could manually swipe the windshield on high speed only. In Nov. 2012 I took car back to service dept at dealership and they could not replicate the problem as the wipers were working correctly on that day. They said they could not call GM tech support for advice. Which leads me to feeling like I'm driving an unsafe vehicle---never knowing if the wipers are going to work correctly..

- The Plains, OH, USA

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