This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Buick Lucerne. The contact stated that while driving at approximately 5 mph, the vehicle accelerated unintentionally without warning. As a result, the contact crashed the vehicle into a wall. The air bags failed to deploy. The contact sustained chest injuries that required medical attention. In addition, the driver sustained neck and back injuries that required medical attention. The contact did not disclose if a police report was filed or not. The vehicle was towed to a dealer but was not diagnosed; however, the body damage was repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.
- Lake Worth, FL, USA
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- Lake Worth, FL, USA