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NHTSA — Service Brakes, Hydraulic: Foundation Components: Disc: Pads Problems


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,595 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Buick Park Avenue brakes problems

brakes problem

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2002 Buick Park Avenue Owner Comments

problem #1

May 042005

Park Avenue 6-cyl

  • Automatic transmission
  • 16,595 miles


The dealership has told her she needs new brakes. Last year on 4-20-04 she brought it in to have the oil changed and complained about a pulsation in the brakes. They told her that both front and rear brakes were gone and they replaced them at no charge. On 5-4-05. She is having the same problem with her brakes. The service manager, told her that the brakes were gone again. They told her that it was an environmental issue and would not be covered...on April 20, 2004 consumer took vehicle to dealer for an oil change, and to check for pulsation. Shortly after checking vehicle mechanic informed consumer that brakes rotors/pads malfunctioned, and replaced them. However, brakes continued to fail, and consumer asked for an investigation of the problem since vehicle was new.

- Juno Beach, FL, USA

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