This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rust got to the back end of this car it is completely detached this car is not safe in any shale or form. The backend could fall apart at any moment and completely make the tires and everything else fall right off. It has only been inspected by me and I am 100%sure it is rusted through and through. Just don't wanna see someone get hurt. The car vibrates on the highway.
The contact owns a 2002 Buick Park Avenue. The contact stated that on several occasions, the vehicle failed to start-up. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was not available.
The contact owns a 2002 Buick Park Avenue. While driving approximately 35 mph, the contact heard a chime twice and the vehicle shook violently. The vehicle lost acceleration and a burning odor was present. The vehicle was towed to an independent mechanic (richie's auto repair in Chicago heights, Illinois) who diagnosed that the ignition module and a coil were damaged and needed replacement. The contact also stated that the vehicle was repaired by christi anson Chevrolet (9700 indianapolis boulevard highland, Indiana) for the same failure back on September 22, 2015 and December 15, 2012. The vehicle was repaired. The manufacturer was notified of the failures. The approximate failure mileage was 107,000.
The contact owns a 2002 Buick Park Avenue. The contact stated that while driving approximately 60 mph, smoke and flames were seen from the rear driver's side. The fire department was contacted to extinguish the fire. A fire report was filed with no injuries reported. The vehicle was towed to a mechanic where however, the vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure and current mileage was 132,000.
The contact owns a 2002 Buick Park Avenue. The contact stated that while driving approximately 35 mph, the contact noticed smoke and flames coming from the rear window defroster on the driver's side. The contact stated he was driving with the defroster on for about 45 minutes when the window started to smoke. The vehicle was destroyed. The fire department was able to extinguish the fire and a fire report was filed. The vehicle was towed to a dealer. The manufacturer was not notified of the incident. The failure mileage was 195,000.
- Norwood, MA, USA
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- Sault St Marie Mi, MI, USA