NHTSA — Service Brakes Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
140,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Buick Park Avenue brakes problems

brakes problem

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2003 Buick Park Avenue Owner Comments

problem #1

Jan 262015

Park Avenue

  • 140,000 miles


I was driving home from work. Suddenly lights started going off on my dashboard indicating that my ABS, traction control, and satiability control were out. Not being able to stop on the highway or contact someone to give me a lift home I proceeded to the nearest Buick dealership to see what the issue was. During the journey the lights turned off, but thinking it was an electrical problem I still headed towards the dealership. The car was looked at by a service tech. I was told my brake module computor was out and I needed a replacement. The cost was roughly $1200, knowing I couldn't afford it, I asked if their was a safely recall. Their was not. I asked if the vehicle was safe to drive home, the man said he didn't see why not. Thinking this meant my brakes were fine and noting that the lights were now off, I left and drove for about an hour or less towards home, I was roughly 9 miles away from my home when I realized I was veering into the other lane into another car on my right. I applied the brakes and attempted to steer my car out of the way, but both of our mirrors hit, my car then proceeded to spin out on control counterclockwise. Fortunately no one was hurt and no reportable damage was done. But it was still very unpleasant and could've been a lot worse. I knew I couldn't drive it back 65 miles to the dealership so I had it serviced at a local mechanic shop in my home town. I asked him why I spun out when doing the emergency maneuver. He told me as well as the computer powering the traction control, ABS, and stability control, it was needed to operate the power disk brakes. Needless to say this could've been very much preventable if the dealership had instructed me not to drive home.

- Fallon , NV, USA

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