This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Buick Park Avenue. The contact is experiencing failure with the retractor in the front passenger seat lap belts. The seat belt must be isolated in order to be released. The retractor was replaced under warranty in August of 2006, but the failure recurred. The vehicle was taken back to the dealer and they diagnosed the failure as mechanical. The manufacturer stated that the seat belt could be replaced; however, the vehicle was no longer under warranty. The cost for the repair would be $296. The current mileage was 84,000 and failure mileage was 52,000.
- Owosso, MI, USA
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- Owosso, MI, USA