NHTSA — Engine And Engine Cooling: Exhaust System Problems


really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
100,458 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Buick Regal exhaust system problems

exhaust system problem

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1997 Buick Regal Owner Comments

problem #1

May 252009


  • 100,458 miles


I left work on my break drove a half mile to home got out my car and came in the house for about five minutes. Then a officer was at my door and told me my car was on fire. The flames were very bad under my hood. The police was telling everyone to move there cars and stay in there apartments. It took about ten minutes before the firemen to get there. When they arrive and open the hood a ball of fire shot out. They put it out. The car was burnt up badly. So I call GM and gave a fire report. It was a recall on my engine and GM sent me a letter to go and get it service. And I did go to mikes Buick on 04/09 and they fix the recall. And on 05/25/09 that's when my car caught on fire. Mikes came out and towed my car to there shop. They call me about five days after that and said they could not do any thing for me. Now I have no transportation to work they just don't care about there mistake. My car was perfectly fine until they worked on it and then it just badly burnt up. I really need some help with this problem I am a single mother of 5 and now I have no transportation for work or school. Please help us. Thank you very much.

- Indianapolis, IN, USA

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