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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
22,796 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Buick Regal miscellaneous problems

miscellaneous problem

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2002 Buick Regal Owner Comments

problem #3

Sep 252017

Regal

  • 89 miles

A D V E R T I S E M E N T S

Second time around my Buick Regal caught on fire as it sat in driveway my car has been a VIN that fit the saftey recall since 2007 3rd or 4th one since I bought my car from dealership my car has 5 recalls which 3 are recall campaign so dealer fixed only part of the recall in Feb 18 2016 I was sent another safety recall letter asking me to go back to get extra work done or newer parts dealer said no so now it's September 25/26 2017 and fire happens again this time was a bigger issue had firedepartment called out all the flames came from under the beauty cover and valve cover leak which was a recall for several years they fixed with better parts but still have a fire dealership said no get my car out there shop and agm tells me sorry can't do anything for U because my car 2002 old no warranties but it's a saftey recall almost every year since my car was bought no parts available not sure Y I get only half recall done and not do the full recall correctly there for they should be help responsible for the fire since they never took my cover off they were very aware of that I can't do anything for this issue I have had 7 claims since first time car on fire Jan 6 2016 and claim #11 claim story for NHTSA called everyone I could even my local news but no one will help me because it's a fight against GM it's so wrong not fair that this happens to people I don't want money or big deal I just want a car that doesn't catch fire every year I need help please !!! also I would like more info on what campaign means for the situation !?

- Newark, CA, USA

problem #2

Jun 162016

Regal

  • 68,300 miles
I have 2002 Buick Regal, had fixed for low coolant light sign problem several time by dealer, last repair was done 1-26-2016 by dealer and do not show any more low coolant sign of light, 20 days later my car stopped in the middle of road, I towed it to same dealer, dealer told me that transmission need to be replaced by verbal, I towed it to transmission shop and repaired and I complainted to state of ca, in Feb. 2016, I had recall notice from GM, I had recall service done by another GM dealer in March 2016, investigator from the state looked through my car in May 20 2016, investigator found the sign of low coolant light was not displayed when he turned engine on, every other signs of engine light displayed except low coolant sign of light, I paid $131 to dealer where I had recall service donein May 27, 2016, I explained them all the service light displays but the low coolant light whe engine turned on, they told me that my car need new cluster and it will cost $1009. My car drives smoothly and I have to buy coolant and pour it to radiator myself, check fluid level every day to be safe, this is very stressful and make me nervous to go out and enjoy my life, my car is only 14 years old and 68300 miles driven, I need mere investigation why dealer want me to change the whole cluster instead of little problem of mechanical wire connection " or bulb " I had problem with odor meter between 2013-2015 and dealer told me that it would cost $ 1000,00 but odor meter owner fixed with little charge, I need help! please. The other dealer sent me the check $ $409.23 because investigator told them. I noticed the case number was different in the check, I told investigator about it and he told me it is ok to deposit the check so I did and cashed out.

- Torrance, CA, USA

problem #1

Sep 072010

(reported on)

Regal 6-cyl

  • miles
2002 Buick Regal. Consumer states he has received a recall notice on this vehicle and it has been totaled

- Carrollton, GA, USA

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