NHTSA — Steering: Gear Box: Shaft Sector Problems


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,489 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Buick Regal steering problems

steering problem

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2002 Buick Regal Owner Comments

problem #1

Jun 032005

Regal 6-cyl

  • Automatic transmission
  • 29,489 miles


RE2002 Regal [xxx] I purchased this car new from ken nelson Buick dealer ship in dixon, il. I have been a Buick car enthusiast for many, many years, but I find this design and manufacture not to be up to my expectations. I am very disappointed with what the lou bachrodt dealership claims is federally mandated restrictions on parts manufacture, which are not as durable as on my previous 1994 Regal, which I had for eight years, with none of these problems. The brakes are not asbestos anymore and are prone to rusting out, and need to be replaced all too early. The plastic materials of the other parts is not made for reliability nor durability. In September 2003 there was a recall #030334 for installing new nuts and tablets. I have the part numbers. Mileage 19135. September 2004 there was noise from rear brakes, and for which the rotors had rusted and had to be refaced; mileage 29489. This should not be necessary on a new car with this low mileage. June 2005 there was a problem with steering. It seemed as tho there were loose bolts in the front wheels. The dealer lou bachrodt (they have done all these repairs) said the shaft of the steering column was disintegrating and had no grease. Mileage 37631. They had to replace the intermediate steering shaft, to the tune of $789.79. This amount includes fuel injector system cleaning; transmission flush service and tune up and replacement of the plenum gasket which they stated was leaking. Lou bachrodt service manager states they have not yet had a recall for this steering column shaft problem, but I believe I could have lost control of my car and caused a very bad accident to others, as well as myself from this bad new design and manufacture. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Rockford, IL, USA

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