hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,892 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Buick Regal steering problems

steering problem

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2002 Buick Regal Owner Comments

problem #1

Dec 162006

Regal 6-cyl

  • Automatic transmission
  • 58,892 miles


2002 Buick Regal - purchased new 11/02. Power steering gear rack assembly failed 1/27/04 (19,030 miles) - GM replaced under warranty. 3/10/04 (19,943 miles). New part failed - GM replaced under warranty. 1/6/05 (34,388 miles)reported same "symptoms" to GM dealer - GM resealed power steering pump under warranty. 10/30/06 (57,650 miles) reported same "symptoms" - power steering pump seal replaced at my expense. 12/16/06 (58,892 miles) reported same "symptoms" - GM says new steering rack again needed - this is fourth rack for this same car, including original one!!!!! I also think the work 1/6/05 and 10/30/06 regarding power steering pump may have just masked the underlying rack problem. Obviously, GM has a part failure on this power steering rack. This certainly seems like it could be a safety issue, but GM does not care. I was referred to GM/Buick assistance 12/13/06. Assistance refuses to repair this defect. They have offered me a $200 "maintenance letter", but as of my conversation with assistance today, this letter is at least 4-6 weeks away from being received by me.

- Cincinnati, OH, USA

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