NHTSA — Fuel System, Gasoline: Storage: Tank Assembly Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,888 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Buick Rendezvous fuel system problems

fuel system problem

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2002 Buick Rendezvous Owner Comments

problem #8

Apr 112007


  • Automatic transmission
  • 63,903 miles


Due to a persistent smell of gasoline in the vehicle and the check engine light coming on, we took the vehicle to our local repair shop. They detected a leak in fuel tank and had to replace the fuel tank. In December, I received a recall notice that described this problem as a manufacturer defect and that I may be eligible for reimbursement of the repairs. I sent the required documentation and have been getting the run around since. I have been told: 1. VIN # not in recall - yes it is. And it has been registered in Arizona for 3 years. 2. repairs not done by a GM certified dealer - nothing in the documentation I was sent stated only repairs done by a dealer certified repair shop would be honored 3. the team is reviewing it, but no one will give me a name or contact number for "the team".

- Cave Creek, AZ, USA

problem #7

May 252007

Rendezvous 6-cyl

  • Automatic transmission
  • 67,930 miles
Leaking gas tank.

- Lantana, FL, USA

problem #6

Aug 102007

Rendezvous 6-cyl

  • Automatic transmission
  • 110,000 miles
I am experiencing a gas leak at the fuel tank inlet filler pipe, just as the NHTSA investigation (EA07006) has described. This is very disturbing as my whole family is transported in this vehicle. It appears the leak is where the icv and fuel tank are joined. This is on my 2002 Buick Rendezvous cxl. I just noticed it today (8/10/2007) when my garage smelled of gasoline. The temperatures in this area have been very hot (100+ degrees) as of late.

- Murfreesboro, TN, USA

problem #5

Apr 032007

Rendezvous 6-cyl

  • Automatic transmission
  • 78,400 miles


Purchased my used 2002 Rendezvous cx January.07. After March 07 when filling with gas, tank leaks gas where filler tube and tank meet. Took to dealer, they say, need new tank total repair $968.15. Called Buick customer service, after 1 week they say, no assistants is available. Case closed. I have a reference number. I did plead to no avail. EA07-006.pco

- Struthers, OH, USA

problem #4

Mar 012007

Rendezvous 4-cyl

  • Automatic transmission
  • miles
Gas tank leaking at the rear seam on 2002 Buick Rendezvous. Replace tank NHTSA action number RQ06009. EA07-006.pco

- Sturgis, SD, USA

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problem #3

Nov 212006

Rendezvous 6-cyl

  • Automatic transmission
  • 76,872 miles
On Tuesday Nov. 22, 2006 I noticed a strong smell of gas in my garage where my 2002 Buick Rendezvous was parked. I looked under the vehicle and noticed the gas tank was leaking where the filler pipe meets the tank. I immediately called Buick to see if I could bring the car in and was told yes. I was informed that because the tank is plastic it would have to be replaced at a cost of approximately $1100. Parts and labor. I also asked if this has happened to other Rendezvous and was told yes and was also told this happens to the Chevy Envoy. I then asked if Buick would pay for the repairs if this is an apparently defective tank and was told that a GM knows about it but has not issued a recall I must absorb the repair cost. I was lucky that my car was parked in doors and I smelled the gas leaking. What happens to the poor soul who parks out doors and does not know his tank is leaking. Does it take fire or death for the people at GM to realize their mistake and fix these tanks before someone is injured or killed. I would like to know how I can get the information as to how many of these tanks were defective and how many were covered by warranty and how many replaced att the owners expense. I had an extended 75,000 mile warranty that just expired last month or I would not have had to endure an $1112.06 repair bill to ensure my family's safety. Thanking you in advance, a dissatisfied GM customer.

- Cary, NC, USA

problem #2

Sep 302005


  • Automatic transmission
  • 70,000 miles
Safety hazard: Cracked fuel tank leaking gasoline/gasoline vapors on 2002 Buick Rendezvous. The car is driven on city/highway pavement and has not been in any crash or driven on rough or offroad terrain. Note that on Nov. 10, 2003 Buick issued a recall on 2004 Rendezvous for cracked fuel tanks. See NHTSA recall id number 03V454000. We noticed strong gasoline odors in our garage beginning in mid-September. On September 30, we could not start the car and had a Buick dealer tow the car to dealership to identify the reason for the no start and check for gasoline fumes. The dealership identified a bad cell in the car's battery, worn fuel level sensors and a cracked fuel tank. This complaint only deals with the cracked fuel tank unless NHTSA's investigation identifies a link between the others. The vehicle was purchased from don stein Buick in overland park, ks and towed to john bailey Buick in buford, ga. On today, Oct 5, 2005, I will be picking up the vehicle following replacement of the gas tank. I have asked the bailey dealership to make the cracked gas tank available for my review and Transport. I intend to take pictures of the tank prior to accepting custody of it. The NHTSA hotline representative was unable to determine if NHTSA has any chain of custory procedures for conveying the cracked tank to NHTSA custody. (note: I do not know the exact purchase date but do know the car was purchased in July 2002. I have listed July 15, 2002 as an approx. Date.).

- Cumming, GA, USA

problem #1

Jul 052005


  • Automatic transmission
  • 20,000 miles
2002 Buick randezvouz with 20,000 miles. Failure of plastic collar on top of the fuel tank for no aparent reason. Fuel spills out of the tank in considerable quantity to make a the situation a dangerous hazard. For the past two weeks the unit has been at the dealer's shop waiting for the new fuel tank which might have the same design or manufacturing problem.

- Gurabo, PR, USA

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