NHTSA — Fuel System, Gasoline: Storage Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
81,360 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Buick Rendezvous fuel system problems

fuel system problem

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2002 Buick Rendezvous Owner Comments

problem #13

Sep 192012

Rendezvous 6-cyl

  • 87,000 miles


Fuel leaking externally at the gas tank inlet check valve. GM and dealer have determined existing recall for this condition does not apply to my vehicle, even though the symptoms I'm experienced are exactly those detailed in the recall, and my VIN falls within the applicable range provided for the recall. This is a very unsafe condition. NHTSA campaign id number: 07V349000 GM recall # 06230A.

- Fredericksburg, VA, USA

problem #12

Feb 272008

Rendezvous 6-cyl

  • 101,000 miles
On occasions my Rendezvous would make a sputtering sound when I would turn it off, then lights and radio would turn off immediately, instead of the upon opening the door. This has happen several times. Dealers explained not to worry about the problem. Anti lock brake light came on 3 days ago, it went out then came back on again. After starting the vehicle normally this morning and driving apprx 2 1/2 miles, I turned the vehicle off. Immediately my 2002 Rendezvous doors locks are automatically engaging itself in the unlock mode; the doors will not lock with or without manual control; the lights are constantly flashing; the radio is locked out. It would not allow me to start it at all. After waiting apprx 30mins and removing the fuse for the door lock it started. But once the fuse is placed back in it begin to have the same problem. This problem continues since 7:45am time now approx 4:20pm called a few dealers who wants to charge $90 per hr to look at the vehicle, unfortunately I don't have the funds. I've been treated like like an idiot when I take my vehicle in for service by a Buick dealer. Ed rinke in centerline, mi, refused to even look at my vehicle regarding the fuel tank recall. I don't want to pay hundreds of $ for a minor repair or an malfunction by the manufacturer. This vehicle was purchase in 2005 w 63,000 and now has apprx 101,000 miles.

- Detroit, MI, USA

problem #11

Nov 132006

Rendezvous 6-cyl

  • Automatic transmission
  • 76,500 miles
The contact owns a 2002 Buick Rendezvous. The contact entered his garage and smelled a strong gas odor. The vehicle was taken to a dealer and they discovered that the plastic weld failed and needed to be replaced. The dealer made the replacement. The VIN was not included in NHTSA campaign id number 07V349000 (fuel system, gasoline:storage). The current mileage was 90,100 and failure mileage was 76,500. Updated 02/19/08.

- Cary, NC, USA

problem #10

Nov 112006

Rendezvous 6-cyl

  • Automatic transmission
  • 76,876 miles


I reported a problem with a leak in my gas tank of my 2002 Buick Rendezvous as a result of a failure of a plastic weld last year. I was notified last August as a result of my letter that GM was recalling 20,594 Rendezvous but only from certain states where the heat caused the weld to fail due to expansion and contraction. As my car was purchased in Florida where the failure rate was not good enough for a recall my V.I.N. number was not included in this recall. I was told in Sept by an N.H.S.T.a. representative that although I was not in the recall I would receive a service bulletin letter from GM and be entitled to a refund for the cost of this plastic piece of junk Buick had installed. Well I've been in contact with GM and the representative I am assigned to told me GM has no plans to reimburse me for the $700 plus I paid for the tank. ( I was successful to get them to reimburse my labor cost last August or so.) I can not speak with any GM executives as my GM contact informs me that their names and phone numbers are confidential. I have called the nhsta rep I worked with in the past and left voice mails but despite 3 such calls I have yet to receive a call back. Beside writing my state senators and congressmen who else can help me to get my refund for a gas tank that should be as a safety factor the responsibility of GM not the consumer.

- Cary, NC, USA

problem #9

Nov 092007

Rendezvous 4-cyl

  • Automatic transmission
  • 91,000 miles
The contact owns a 2002 Buick Rendezvous. The contact smelled gas and noticed a large fuel spill in his driveway. He inspected his vehicle and found a hole where the hose connects to the gas tank. The manufacturer stated that his VIN was not included in NHTSA campaign id number 07V349000 (fuel system, gasoline:storage). The purchase date was unknown. The current and failure mileages were 91,000. Updated 03/06/08.

- Springhill, NY, USA

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problem #8

Sep 282007

Rendezvous 6-cyl

  • Automatic transmission
  • 62,000 miles
Same exact issue as recall number: 07V349000. Per Buick, my VIN does not match that recall however.

- Warren, MI, USA

problem #7

Nov 052007

Rendezvous 4WD 6-cyl

  • Automatic transmission
  • 111,800 miles


The contact owns a 2002 Buick Rendezvous. The contact stated that the gas tank overflowed while placing fuel in the vehicle. The failure occurs even when the fuel tank is empty. Gasoline would slowly drain into the tank after several seconds and overflow again when new gas entered. The contact stated that the fuel gauge works intermittently. The vehicle was not taken to a dealer. The contact referenced NHTSA campaign id number 07V349000 (fuel system, gasoline:storage). The current mileage was 111,900 and failure mileage was 111,800.

- Harrisburg, PA, USA

problem #6

Nov 022007

Rendezvous 6-cyl

  • Automatic transmission
  • 78,000 miles
The contact owns a 2002 Buick Rendezvous. The contact noticed fuel leaking from the side of the fuel tank while his vehicle was idling. He took his vehicle to the dealer and they are still currently inspecting the vehicle. The dealer stated that his vehicle was not included in NHTSA campaign id number 07V349000 (fuel system, gasoline:storage). The VIN was unknown. The current and failure mileages were 78,000.

- Leander, TX, USA

problem #5

Oct 032007

Rendezvous 6-cyl

  • Automatic transmission
  • 83,000 miles
I started smelling gasoline while my vehicle was parked in the garage and noticed a small amount of gasoline on the garage floor. I took my vehicle to be diagnosed at a Chevrolet dealership and it was confirmed that it was a fuel leak. I found out there was a recall on the 2002 Buick Rendezvous, called Buick and I was told my VIN number was not included in the recall campaign. I have stated to them that regardless of whether my vehicle is in the recall or not, a gas tank should not leak on a 5 yr. Old vehicle (or any vehicle for that matter). Buick will not take care of it at this time. Mileage is at 83,000 at this time.

- Mesa, AZ, USA

problem #4

Oct 062006

Rendezvous 6-cyl

  • Automatic transmission
  • 77,700 miles
I have a 2002 Buick Rendezvous which has the exact same defect in the fuel tank at the inlet as described in the recent recall notice, GM recall no. 06230 and NHTSA campaign id no. 07V349000. I called the phone number for Buick as described in the campaign notice and have been told by Buick/GM that my Rendezvous does not qualify as part of the recall; my vehicle is an earlier manufacture date than those in the notice. I was told that if I chose to pay for the repair myself that if my vehicle was ever introduced into the recall that I would be reimbursed for my expense. This repair and replacement of the fuel tank and inlet is nearly $1,000 according to my dealer. I have made temporary repairs, but feel that Buick/GM is ignoring a more wide-spread problem with these vehicles than the recall indicates. My Rendezvous is an early 2002, manufactured in mid 2001. I have been trying to get this resolved since October of 2006. Any assistance would be appreciated. A stress crack developed on the fuel filler inlet to the fuel tank at the icv coupling. Updated 09/18/07.

- Marietta, GA, USA

problem #3

Jun 012007

Rendezvous 6-cyl

  • Automatic transmission
  • 84,000 miles


The contact owns a 2002 Buick Rendezvous. He stated that there was a crack in the plastic gas tank, which caused a fuel leak. There is a recall for the fuel system storage tank (NHTSA campaign #07V349000). The dealer and the manufacturer stated that they have no knowledge of the recall and would be unable to make repair. The current mileage was 90,000 and the failure mileage was 84,000.

- Goose Creek, SC, USA

problem #2

Jun 242004

Rendezvous 6-cyl

  • Automatic transmission
  • 59,000 miles
The contact owns a 2002 Buick Rendezvous. On June 24, 2007, the contact smelled gas coming from the vehicle. After inspecting the vehicle, he found gas leaking from the gas tank receptacle. Prior to this failure, the contact smelled gas at an earlier date. The vehicle is currently at the dealer. The current and failure mileages were 59,000.

- Waxhaw, NC, USA

problem #1

Aug 292006

Rendezvous 6-cyl

  • Automatic transmission
  • 69,800 miles
: the contact stated while parking in the driveway strong gas smell was observed coming from the rear of the vehicle and there were traces of gasoline present on the floor. The vehicle was taken to dealership who determined the fuel tank had to be replaced. There was a recall # 03V454000 but the vehicle was not included in the recall due to the VIN. The manufacturer was contacted but the reaffirmed the dealership determination that the vehicle was not covered by the recall. Changed comp code.pco

- Martinsville, NJ, USA

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