This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Buick Rendezvous. The contact stated that while driving at various speeds, the ABS system and the traction control system engaged without warning. Also, the fuel gauge was providing erroneous readings. The vehicle was taken to a repair local shop, who was unable to diagnose the failure. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was not repaired. The failure and current mileages were 103,000. Updated 09/05/12
The contact had problems with the rear hatchback opening while driving since the vehicle was purchased. After multiple attempts to repair the defect by the dealership the contact was alerted of NHTSA recall campaign 04V150000. The recall notices were sent to the dealership 15 days before she purchased the vehicle, and the recall repairs did not solve the problem. The gas gauge on the vehicle did not work accurately. The dealership replaced the electronic control module (ECM) multiple times, but the problem persisted. They suggested that she determine the amount of gas used by the miles traveled. The locks did not unlock the door when the vehicle was in park. The contact had to turn the vehicle on and off to unlock the doors and the manual locks did not always work. There have been no repairs made to the locks.
The starter and horn did not always work. Thermostat and fuel gauge was not accurate. There had previously been a problem with the ignition switch and it was repaired due to a recall. The problem with the starter started in March of 2005. These problems have not been repaired as of yet. When the consumer took the vehicle it to the dealership they told her it was designed that way.
- Baumont, TX, USA
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- Garfield Heights, OH, USA