This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2006 Buick Terraza with Goodyear tires. Experienced uneven scalloped wear at 12251 miles. Dealer could find nothing wrong to cause, replaced tires for free. Rotated tires every 3,000 miles faithfully. Also had pressure checked with every oil change. Again, uneven scalloped wear at 32000. Dealer tried to claim my tires were all underinflated by 10psi causing wear. However, only 2 tires show wear, and scalloped wear pattern is not caused by underinflation. Dealer service dept. Refused to assist in repair or determining why tires are failing so early. Service dept. Manager also did not return phone calls.
- Fayetteville, NC, USA
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- Fayetteville, NC, USA