The contact owns a 2017 Buick Verano. The contact stated while driving at an undisclosed speed, she noticed that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 120,000.

- Savannah, TX, USA

I was pulling into a parking place in a restaurant parking lot after turning off a city street. All of a sudden the car was lunging forward instead of stopping. It hit a steel fence cable which pushed it onto a metal fence post and stopped. The 4 side airbags opened up and the one by the driver had to be cut in order for me to get out. My thumb was jambed against the steering and later found to be broken. I was in shock and not sure what had happened or how. It may be that my foot slid off the brake without my realizing it, but I had the sensation of the car being taken out of my control. I am thinking something went wrong with the brakes but since the car was declared a total loss and not road driveable I was told there wasn't any way to test and verify that.

- Boerne, TX, USA