9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Cadillac CT5 engine problems

engine problem

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2020 Cadillac CT5 Owner Comments

problem #1

Apr 112020

CT5

  • 300 miles

A D V E R T I S E M E N T S

Purchased my 2020 CT5 in April 2020. Since then the vehicle has been at the dealership 5 times for the same service driver assist and forward collision system unavailable. GM has dispatched a senior advisor to test the vehicle and even left a code reader in the vehicle to track its performance. Messages came on again. I recorded it as instructed and the device was sent back to the GM engineers. It has been over a month today 18 September and still no update as to what's wrong with this car. They've replaced and reinstalled cameras and devices and it still didn't fix the issue. I get a call today from the dealership saying the recall came out. I'm extremely frustrated and I know they still can't fix the issue after my car has been the first case and guinea pig of research. This has been going on since date of purchase. It's intermittent and at any time of day

- El Paso, TX, USA

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