9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
440 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Cadillac CT5 suspension problems

suspension problem

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2020 Cadillac CT5 Owner Comments

problem #1

Sep 112020

CT5

  • 440 miles

A D V E R T I S E M E N T S

When the vehicle is traveling over 50 mph, and takes sweeping turns / gradual bends on the highway, it becomes apparent that turning right is much harder than turning left. The steering wheel is much stiffer and feels heavier when making right turns at speed, almost like it's permanently stuck in sport mode when the wheel is turned right. It is constantly fighting to get back to center when taking those right turns at speed. Left turns are fine. On two occasions, the wheel suddenly and violently jerked left, trying to get back to center as I was in the middle of a turn/gradual bend on the highway. I almost crashed into the median, and the other two times, almost ran sideways into the cars to my left. The dealer "cannot duplicate" has not checked alignment, or taken other steps to investigate. I bought the car new, and have owned it for less than two weeks.

- Chicago, IL, USA

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