10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,707 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac CTS suspension problems

suspension problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2004 Cadillac CTS:

Unsubscribe any time. We don't sell/share your email.

2004 Cadillac CTS Owner Comments

problem #4

Nov 152018

CTS

  • 1 miles

A D V E R T I S E M E N T S

I got the car tooken but they dont want gave it back I dont now the reson can U guys get it bk thank U with my full respect going out to U N ur workers

- Los Angeles, AP, USA

problem #3

Dec 232010

CTS 6-cyl

  • 57,684 miles
1) leaving the parking lot of my employer, turning right onto major highway 2) one occurrence. The lower front ball joint separated from the control arm, hence dropping the front right corner onto of the wheel/tire. The nut "backed off" and slowly spun itself off. The nut had no visible "marring" of the metal or showed signs of distress. This is also truefor the lower ball joint. 3) vehicle was towed to repair shop, where the parts were replaced and a new nut was applied. Although there is a safety recall issued by GM for the 2004 Cadillac Cts regarding this problems, GM has failed to cure the problem as " it does not fall within the described lot of vehicles per your VIN # ". given the major safety ramifications surrounding the improper function of this part it is irrational to believe that the nut would just "back itself off".

- Tampa, FL, USA

problem #2

Apr 022010

CTS 6-cyl

  • 19,144 miles
If you go here: townhall-talk.edmunds.com/direct/view/.F0F480A you will see that our car is not the first Cts to have this problem!!! my in-laws purchased a Cadillac Cts in Illinois in 2004. That car needed its front left wheel bearing/speed sensor/hub replaced multiple times. It was replaced on 2/906, 7/10/07, and 12/3/07 in il, and again in ca in 7/08. In 12/07 my in-laws purchased a new car and gave the '04 Cts to my husband and I (California residents). Since receiving this car, it intermittently displayed a 'service brake assist' warning. Because of this, the front left wheel bearing/speed sensor/hub was replaced again at a local ca dealership on 7/30/08. The 'service brake assist' warning has continued to be displayed rarely but intermittently during this time. Earlier this spring, I was turning into a parking lot at a slow speed when the brakes did not engage. We took the car directly to the dealership. They recommended that we replace the tires (which we did) and then recommended that we replace the left front wheel bearing/speed sensor/hub again for the 5th time. We were not comfortable with that (obviously it was not fixing the problem) so took it home to investigate. We were not comfortable with the way the car was braking and took it back in last week to the dealership. We were told again that we should replace the left front wheel bearing/speed sensor/hub assembly. We refused asking them to please further investigate why the same part was failing. We called GM directly and they became involved. The dealership called yesterday to tell us that in fact the left front wheel part does not need to be replaced, and that actually the computer that needs replacing. Likely this has been the problem all along (ie, that part was replaced 4 times when it has really been a computer issue). The car showed these problems within the first 20K miles. GM refuses to reimburse for 4 unneeded repairs or repair the original lemon computer.

- Half Moon Bay, CA, USA

problem #1

Feb 112008

CTS

  • 34,000 miles
The contact owns a 2004 Cadillac Cts. The contact purchased her vehicle with numerous failures. She stated that the recall repair should have been performed prior to the sale of the vehicle. The contact experienced several issues with the front end suspension, steering wheel shaft, and rear differential. She was informed to take the vehicle to another location because it was under warranty; however, due to the number of failures, the vehicle was not repaired at all. The dealer does not want the contact to trade the vehicle in or take it back. The contact believes that the vehicle is a lemon. The failure mileage was 34,000.

- West Bend, WI, USA

Search CarComplaints.com for these popular complaint phrases...

Not what you are looking for?