2011 Cadillac CTS seat belts / air bags NHTSA complaints: Air Bags

NHTSA — Air Bags Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
24,316 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Cadillac CTS seat belts / air bags problems

seat belts / air bags problem

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2011 Cadillac CTS Owner Comments

problem #10

Aug 242016


  • 70,482 miles


The car airbag harness failed and it was replaced with part 20973030. I was not reimbursed for this failure and the car has limited miles on it. It appears to be a regular problem with the Cts harness system and should be on the recall list with other similar airbag problems General Motors currently has. Thanks mike kiely

- Clermont, FL, USA

problem #9

Jun 262016


  • 31,000 miles
The contact owns a 2011 Cadillac Cts. While driving approximately 25 to 30 mph, the contact lost control of the vehicle and crashed into a post. The air bags failed to deploy. The contact was injured and was transported to the hospital by ambulance. The contact did not know if a police report was filed. The vehicle was towed. The VIN was unknown. The failure mileage was approximately 31,000.

- Midland, TX, USA

problem #8

Jun 212016


  • 48,000 miles
The contact owns a 2011 Cadillac Cts. While the vehicle was stationary, the passenger presence sensing module malfunctioned and caused the "service air bag" light to illuminate. It was diagnosed that the passenger side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 48,000.

- Prosper, TX, USA

problem #7

Mar 072016


  • 45,000 miles


Service air bag message. After double checking the wiring under passenger seat the warning light was off but then came back on a few minutes later. Rinse and repeated the scenario multiple times. Obviously the same problen for which older models were recalled.

- Richmond Hill, GA, USA

problem #6

Jun 122012


  • 4,085 miles
Passenger air bag sensor in seat, occupant sensor or pps, is faulty. Check air bag warning alert remains on or is intermittent, even if no contents or person on passenger seat. Very similar to GM recall 08373 for first generation Cadillac Cts occupant sensor for passenger airbag. If using the same design, and not corrected, the recall should be extended to the second generation Cts vehicles.

- Sterling Heights, MI, USA

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problem #5

Apr 152015


  • miles

- Walnut Creek, CA, USA

problem #4

Aug 012014


  • miles


The contact owns a 2011 Cadillac Cts. The contact stated that NHTSA campaign number: 14V341000 (air bags, power train) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were unavailable for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure.

- Jefferson, TX, USA

problem #3

Nov 202014

CTS 6-cyl

  • miles
GM issued recall #N140233, NHTSA recall #14V341 on Aug.04, 2014. We took our car to an authorized GM dealer on Sept. 14 at which time they ordered a replacement part (#34106) which GM has yet to supply as of this date, Nov. 20, 2014. Upon checking with another dealer we were told they too are having trouble getting the necessary part from GM.

- Roach, MO, USA

problem #2

Jun 072014

CTS 6-cyl

  • 30,922 miles
Had just accelerated after stopping at red light, reaching approx 25mph when we heard a very loud grating metal grinding sound. Alarmed we immediately started to pull over when the side airbags deployed. We were able to get out of the flow of traffic and onto the side of the road. We were dazed trying to make sense of what had happened. My husband was the driver and had received a large cut on his left forearm. We had owned this Cts for 10 weeks and had not as yet signed up for onstar. While trying to stop his bleeding I realized that the blow from the airbags had knocked my glasses off and I couldn't find my cell phone, I pushed the onstar button and gave them our information and they could not have been more helpful. After establishing that we were on the side of the road and out of immediate danger they arranged for a tow truck to take us to medved Cadillac. As this was a sat. We were not able to speak with the repair dept. Until mon.we were told that GM had to give approval to repair the vehicle. Eighteen days later 6/26 we picked up the car and were told that the entire car and all systems had been checked and that it was safe. Four days later 6/30 I was driving home and heard a clacking noise. I stopped and looked at my tires thinking I had a flat. Proceeded the few blocks to get home really afraid to get back in this car. We were going to take it back to medved but drove a few blocks from home and stopped at a light. Turned the corner heard a loud metal clunk, felt it on the floorboard as well. Had no acceleration to speak of. I turned on the flashers and tried to get out of traffic. Was able to coast home and call onstar. Spoke to a GM rep at that time and he said to have it towed back to medved.the next day 7/2 we were told that the drive shaft bolts had been sheared off but it was repaired. I refused the car.

- Broomfield, CO, USA

problem #1

Jun 032012

CTS 8-cyl

  • 13,675 miles
Was driving vehicle in sporting manner when the side curtain air bags deployed and the seat belt pretensioners fired. There was absolutely no roll over imminent. Safety devices went off completely unnecessarily.

- Clawson, MI, USA

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