2017 Cadillac CTS TSB 10098081

Cadillac TSB #PIC5491J

2017 Cadillac CTS

TSB Document:
  • Sorry, the NHTSA has not posted this TSB document yet.

You can still get the detailed info from Cadillac for this TSB. Call your local Cadillac dealer's service department & ask for a copy of TSB# PIC5491J.

Affected Component: ELECTRICAL SYSTEM

Summary
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.

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Date Published
SEP 14, 2016
NHTSA TSB #
10098081
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