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0.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
192,822 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Cadillac Eldorado wheels / hubs problems

wheels / hubs problem

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1996 Cadillac Eldorado Owner Comments

problem #1

Nov 262006

Eldorado 8-cyl

  • Automatic transmission
  • 192,822 miles

A D V E R T I S E M E N T S

On November 22 2006, I brought four tires (sumitomo 225 40Z18 su htrii 8) from sears at fairlane town center in dearborn Michigan. I believe that the installer of the tire at sears was aware of the bubble. I would not have notice the bubble upon inspection of the vehicle at sears because it is dark in their service area. The bubble is hard to see even in sunlight. A few days (November 26 2006) later I noticed a bubble in the sidewall of my right front tire. It looked like a separation of the belt within the tire. I showed my friend. He agreed and told me to take it back to sears. I took the car back to sears on December 6 2006. The auto center service manager said that the bubble was caused by a pot hole. I told him that I had not hit anything. He was adamant about his position. He gave me a number for customer service. Customer service called that same manager and when customer service called me they had agreed with the manager and said they cannot help me. I called the manufacturer of the tire and left a message, a representative from the manufacturer contacted me, I explained the situation to the representative. He called the auto service manager and he (representative from the tire manufacturer) also agreed with the manager. The representative said, " the tire is not under a warranty and my problem is between you and sears". I researched the internet for complaints or problems with this type of tires. I read over 484 reviews on this tires and I found several similar or the same complaints about the same tire. I would like for a tire expert to look at my tire. There is something wrong with these tires and the manufacturer is refusing to admit that there is a problem with these tires.

- Detroit, MI, USA

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