The contact owns a 2002 Cadillac Escalade. On September 3, 2007, the contact plugged her television into the cigarette lighter and the vehicle began smoking. The vehicle then became engulfed in flames. Her husband doused the vehicle with water and drove it to the Cadillac dealer. The carpet was burned, the tracking system failed, and the wiring harness had to be replaced. The purchase date and powertrain were unknown. The current and failure mileages were 48,000.

- Edgewater, FL, USA

ABS system activated at slow speeds (<10mph). Resulted in braking chatter, brake pedal coming up and being hard to depress. The extended stopping distance caused driver to use emergency braking to avoid collisions with vehicles at lights and intersections. Initially fixed as worn brake pads. Problem persisted. Returned to dealer, had ABS sensors replaced. Problem recurred (worse) within 8 mos, dealer informed me that ABS sensors had not detected problem. Brakes worn. Would not verify ABS issue until brakes replaced.

- Walpole, MA, USA