This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Cadillac Escalade. The contact stated that the driver side door hinge was worn and hanging one half inch to three quarters of an inch from its housing. Whenever it would rain, water would leak into the vehicle through the top of the door. The bushings and pins were replaced in 2010 but to no avail. The failure persisted and the dealer advised that a diagnostic test would be needed in order to repair the vehicle. The vehicle was neither diagnosed nor repaired. The current mileage was 124,000 and the failure mileage was 80,000.
- Harrison Township, MI, USA
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- Harrison Township, MI, USA