This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Cadillac Escalade. While driving at an unknown speed with the four wheel drive engaged, the vehicle failed to switch back to two wheel drive without warning. The vehicle was taken to an independent mechanic, where it was diagnosed that the ignition lock needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. Updated 4/30/15 updated 10/23/2015
- Norton Shore, MI, USA
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- Norton Shore, MI, USA