really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
164,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Cadillac Escalade seat belts / air bags problems

seat belts / air bags problem

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2002 Cadillac Escalade Owner Comments

problem #3

Mar 122018


  • 150,000 miles


While stationary, both rear seatbelts stopped rewinding & require a screwdriver to untangle before one of them can be used again. The passenger rear seatbelt is completely unusable.

- Topeka, KS, USA

problem #2

Mar 042015


  • 214,000 miles
The contact owns a 2002 Cadillac Escalade. The contact stated that the vehicle was involved in a rear end crash while driving 25 mph. As a result, the seat belts fractured and unlatched independently. The security warning indicator illuminated. The vehicle was taken to the dealer and repaired. The manufacturer was notified of the failure. There were three injuries that required medical attention. A police report was filed. The failure mileage was 214,000.

- Monroe, NC, USA

problem #1

Mar 242015


  • 130,000 miles
The contact owns a 2002 Cadillac Escalade. While driving approximately 20 mph, another vehicle crashed into the rear of the contact's vehicle. The front driver side shoulder seat belt retractor failed to function and the webbing would not release properly. As a result, the driver struck the steering wheel with force. The contact suffered from back and shoulder injuries that required medical attention. The vehicle sustained minor rear end damage and was driven from the scene. A police report was not filed. The vehicle was taken to an independent mechanic where the rear bumper was replaced; however, the seat belt was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000. The VIN was unavailable.

- Monroe, NC, USA

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