NHTSA — Seats: Front Assembly: Seat Heater/Cooler Problems


really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
59,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac Escalade accessories - interior problems

accessories - interior problem

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2004 Cadillac Escalade Owner Comments

problem #2

Dec 262009


  • 104,000 miles


The contact owns a 2004 Cadillac Escalade. He stated that the passenger rear seat caught fire due to the seat warmer that was activated on its own. He smelled smoke and then noticed the flames. He was able to unplug the seat warmer from underneath the seat; however, there were damages to the seat, pillow and a blanket. The dealer was contacted and they stated that they would give him a call; however, he has not received any response. The dealer also stated that the repair for the failure is covered per the warranty. There have been no repairs. The failure mileage was 104000 and the current mileage was 107000.

- Warren, MI, USA

problem #1

Mar 252006

Escalade 4WD 8-cyl

  • Automatic transmission
  • 14,000 miles
: the contact stated while riding in the passenger seat, the seat heater electrically shocked the passenger resulting in second degree burns to the back. The vehicle was taken to the dealer for inspection who replaced the heating system in the back support of the seat.

- Countryside, IL, USA

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