NHTSA — Suspension Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,309 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Cadillac Escalade suspension problems

suspension problem

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2007 Cadillac Escalade Owner Comments

problem #3

Aug 182014

Escalade 8-cyl

  • 118,000 miles


The contact owns a 2007 Cadillac Escalade. The contact stated that the check air bag indicator illuminated on the instrument panel. The vehicle was taken to an independent mechanic for diagnostic testing, but the results were unknown. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 118,000. Updated 10/22/14 the consumer stated the power/heated seats, door handles(3), wheel bearings, shocks and struts, brakes, headlights, traction control, and engine all have failed and were repaired. There was also rust that recurred after it was repaired. Updated 05/19/2015

- Bellvue, IA, USA

problem #2

Mar 182011


  • 62,926 miles
Approximately 2 weeks (03/18/11) prior to repairs the front of the vehicle 2007 Cadillac Escalade had a "shaking noise" the slower you drove the more noise it made. We took the vehicle to the dealership who quoted $1,000 for repairs. At the time we dropped it off the service manager made us aware that there was a "bulletin from General Motors " about the problem that it was "normal wear and tear and they would not issue a recall." It was found by the dealership that the front jounce bumpers and front struts and mounts needed to be replaced. I contacted GM service line while it was still in the shop and had to pay for the repairs in order to have the vehicle to drive. I had numerous phone calls to GM and they stated "normal wear and tear" and your 50,000 bumper to bumper warranty does not cover it since it had 62,926 miles on it. I requested a district supervisor review and the outcome was the same. We have had Cadillac for 25+ years and some with 200,000+ miles on them and never had this type of problem and treatment from anyone. We received no satisfaction or consideration about our problem from GM except for them to repeatedly state "normal wear and tear."

- Danville, PA, USA

problem #1

Oct 012007


  • Automatic transmission
  • miles
2007 Cadillac Escalade squealing noise while driving at any speed. Customer states it happens at any speed. Also has a thumping noise in the rear while driving at highway speeds. Squealing sounds like it is coming from the brakes. The dealer stated the diagnosis for the rattling noise was due to the stabilizer bar links being loose. The consumer stated the problem still persists and provided a document from GMC's website stating the defect has to do with A/C air belt compressor conditioning. The dealer informed the consumer there was no fix for the problem at the present time. The dealer found the stabilizer links loose.

- Somerset, NJ, USA

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